Customer Service Scheduling Software

Keep customer appointments, crews, and job details organized with scheduling software built for growing service businesses. SolvPro helps office teams assign work, view availability, manage recurring jobs, communicate with customers, and keep field crews aligned in real time. With practical workflows, bilingual support, and guided onboarding, your business can reduce scheduling confusion and operate with greater accountability.

Service team using customer scheduling software to coordinate field crews

Our Customer Service Scheduling Software Services

Coordinate crews, customer communication, recurring work, job details, and field activity through one connected platform.

Contractor Scheduling

Use a visual drag-and-drop calendar to assign jobs, view crew availability, prevent double-booking, and reschedule work without relying on spreadsheets or constant phone calls.

Work Order Management

Keep job notes, images, materials, change orders, quotes, invoices, and job history together so office and field teams can work from the same information.

Customer Communication

Keep customers informed and engaged with responsive communication tools, feedback support, and bilingual English and Spanish communication capabilities.

Recurring Job Management

Manage nightly, weekly, custom recurring, contract-based, and ad hoc jobs while supporting multi-location clients and schedule changes.

Crew Visibility

Use day, week, and crew calendar views to organize multiple teams, reassign work when conditions change, and support job-level accountability with GPS-stamped time entries.

Time Tracking

Track time by job and crew member through manual entries or live timers, giving businesses clearer labor costs and job-level reporting.

Less Scheduling Chaos

Bring Scheduling And Service Work Together

SolvPro connects scheduling with the work information teams need to complete customer jobs accurately. Office staff can assign work, crews can access job details, and managers can follow progress through connected workflows. Recurring schedules, customer communication, work orders, time tracking, and field updates stay organized in one platform, helping service businesses reduce missed details, improve accountability, and invoice with greater confidence.

Manager coordinating customer jobs through scheduling software
The SolvPro Difference

Why Choose SolvPro?

SolvPro combines practical field experience with straightforward software for growing service businesses.

Field Experience

Built by people with experience in construction, field service, estimating, sales, and project management.

Bilingual Support

A fully bilingual English and Spanish interface helps office staff and field crews stay aligned.

Guided Onboarding

Real onboarding support with live team assistance helps businesses move from setup to confident use.

Simple Operations

Manage scheduling, jobs, crews, communication, and payments without enterprise-level complexity.

Meet The SolvPro Team

Experienced builders, operators, designers, and developers make service software practical.

Portrait of Scott J. Terrell, Founder and CEO of SolvPro

Scott J. Terrell

Founder & CEO

Scott J. Terrell is the Founder and CEO of Solvrix, the company behind SolvPro. With decades of experience across a wide range of industries, Scott has a proven track record of building robust solutions for small to medium-sized businesses as well as large corporations. He has a unique talent for finding simple, effective answers to complex business problems—giving smaller enterprises a meaningful competitive advantage. Scott's leadership at SolvPro is rooted in his belief that powerful software should be accessible and practical for every hardworking business owner. Outside of his professional life, Scott values time with family and friends, community volunteering, and fishing.

Portrait of Kai Stanton, Technical Sales Specialist at SolvPro

Kai Stanton

Technical Sales Specialist

Kai Stanton serves as Technical Sales Specialist at SolvPro, bringing 17 years of hands-on construction industry experience to his role. Having worked as a project manager, salesperson, estimator, and installations expert, Kai understands exactly what service businesses need to run smoothly. At SolvPro, he acts as the critical bridge between end users and the engineering team, translating real-world operational challenges into smart, flexible software features. His deep familiarity with the SolvPro workflow makes him a go-to resource for clients seeking practical, grounded solutions. Outside of work, Kai enjoys spending time with his wife and two daughters, playing basketball, and volunteering in his community.

Portrait of Justin Pease, Product Manager at SolvPro

Justin Pease

Product Manager

Justin Pease is the Product Manager at SolvPro, bringing over 25 years of technology experience to the role, including 15+ years leading product and engineering teams at VC-backed startups. His career spans the development, support, and scaling of products ranging from user-friendly SaaS applications to powerful backend infrastructure systems. At SolvPro, Justin applies this deep expertise to simplify and streamline operations for service businesses, ensuring that every product decision is grounded in real user needs. He is committed to making complex workflows accessible and efficient for field service teams. Outside of work, Justin enjoys mountain biking, hiking Idaho's trails with his wife and two dogs, and volunteering in his community.

Portrait of Taylor SaBell, Senior Software Engineer at SolvPro

Taylor SaBell

Senior Software Engineer

Taylor SaBell is a Senior Software Engineer at Solvrix, the company behind SolvPro. His passion for technology began in childhood, and he was already working in software before his senior year of high school. Taylor brings a strong commitment to code quality, platform security, and user experience to every project he undertakes. His technical contributions help ensure that SolvPro remains a reliable, secure, and intuitive tool for service businesses across the country. Taylor's dedication to craftsmanship drives continuous improvement in the platform. Outside of work, he enjoys playing basketball, creating art, exploring history, and connecting with new people.

Portrait of Aishwarya Vellanki, UI/UX Designer at SolvPro

Aishwarya Vellanki

UI/UX Designer

Aishwarya Vellanki is the UI/UX Designer at SolvPro, specializing in making powerful systems intuitive and easy to use for everyday users. She brings a rare combination of design expertise and firsthand small business experience, giving her a genuine understanding of how the right tools can transform the way a business operates. At SolvPro, Aishwarya ensures that every interface is thoughtfully crafted to reduce friction and empower users from day one. Her work is central to SolvPro's commitment to simplicity without sacrificing capability. Outside of work, she experiments in the kitchen, plays pickleball, and embraces new experiences through international travel.

Portrait of Chase Seidel, Fullstack Developer at SolvPro

Chase Seidel

Fullstack Developer

Chase Seidel is a Fullstack Developer at SolvPro with a sharp eye for detail and a passion for building software that is both scalable and user-friendly. He works across the entire technology stack—architecting reliable backends and refining front-end interfaces—to ensure the platform performs seamlessly for service businesses in the field. Chase is continuously driven by curiosity and a commitment to improving workflows and elevating the overall user experience. His meticulous approach to development helps keep SolvPro robust, responsive, and ready for the demands of growing businesses. Outside the office, Chase stays active through volleyball, skiing, hiking, and regular gym sessions.

Portrait of Cristina Escot, Translator at SolvPro

Cristina Escot

Translator

Cristina Escot serves as Translator at SolvPro, playing a vital role in the platform's fully bilingual English and Spanish experience. Deeply connected to both languages and cultures, Cristina is passionate about bridging communication gaps that help service-based businesses thrive in diverse markets. Her work ensures that SolvPro's interface, documentation, and support resources are equally accessible and effective for English- and Spanish-speaking office staff and field crews alike. Cristina understands that language should never be a barrier to running a great business, and her contributions reflect that commitment every day.

Frequently Asked Questions

What is customer service scheduling software?

Customer service scheduling software helps businesses organize appointments, assign jobs to crews, view availability, manage recurring work, and keep customer details connected to each job. SolvPro also connects scheduling with work orders, communication, time tracking, field updates, estimates, invoicing, and payment workflows so office and field teams can work from one shared system.

How does scheduling software help customer service teams?

Can I schedule recurring customer service jobs?

Can multiple crews use the same scheduling calendar?

Does SolvPro support customer communication?

Does the platform include work order management?

Can scheduling software track crew time?

How much does SolvPro scheduling software cost?

Still Have Scheduling Questions?

Talk with the SolvPro team about your service workflow.

Ready To Simplify Customer Scheduling?

Tell us about your crews, customers, and workflow. The SolvPro team can help you explore a practical scheduling setup.

Contact Us Today

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