What Is Service Order Management?

Service order management brings scheduling, work orders, crew coordination, job tracking, invoicing, and payments into one connected workflow. Learn how an order management system helps growing service businesses reduce missed details, improve accountability, track profitability, and keep office and field teams aligned without enterprise-level complexity.

Service team using service order management software

Our Service Order Management Services

Explore the connected tools that help service businesses organize orders, crews, job details, costs, communication, and payments.

Work Order Management

Create, assign, and track jobs from dispatch through payment. Keep notes, photos, materials, change orders, costs, and complete job history in one shared system.

Contractor Scheduling

Use a visual calendar to assign jobs, view crew availability, avoid double-booking, and reschedule work with day, week, and crew views.

Digital Estimates

Create professional online estimates and proposals, collect digital signatures, monitor approvals, and convert approved estimates into jobs without re-entering information.

Job Costing Analytics

See job profitability, labor and material costs, project timelines, resource allocation, and crew performance with real-time reporting and QuickBooks sync.

Crew Visibility

Give office teams and field crews shared visibility into assignments, job updates, calendar changes, GPS-stamped time entries, and job-level accountability.

Mobile Invoicing

Create invoices from the field, accept credit card and ACH payments, track overdue balances, and connect billing workflows to completed jobs.

Connected Job Control

Bring Every Service Order Together

Service order management connects the details that keep work moving: customer requests, estimates, assignments, job notes, materials, labor, approvals, invoices, and payments. SolvPro gives office and field teams one place to work, helping businesses stay organized, finish jobs faster, improve accountability, and understand profitability without juggling disconnected systems.

Office and field teams coordinating service orders
The SolvPro Difference

Why Choose SolvPro?

SolvPro combines practical field experience with straightforward software for growing service businesses.

Field Experience

Built by people who have worked in construction, field service, estimating, sales, and project management.

Bilingual Support

English and Spanish tools help office staff, field crews, and customers stay aligned across daily operations.

Connected Tools

Scheduling, work orders, QuickBooks sync, and NMI payment processing are brought together in one platform.

Simple Pricing

Transparent, SMB-friendly pricing avoids surprise add-ons, while businesses can cancel anytime without long-term contracts.

Meet The SolvPro Team

Experienced builders and technologists create practical tools for service businesses.

Portrait of Scott J. Terrell, Founder and CEO of SolvPro

Scott J. Terrell

Founder & CEO

Scott J. Terrell is the Founder and CEO of Solvrix, the company behind SolvPro. With decades of experience across a wide range of industries, Scott has a proven track record of building robust solutions for small to medium-sized businesses as well as large corporations. He has a unique talent for finding simple, effective answers to complex business problems—giving smaller enterprises a meaningful competitive advantage. Scott's leadership at SolvPro is rooted in his belief that powerful software should be accessible and practical for every hardworking business owner. Outside of his professional life, Scott values time with family and friends, community volunteering, and fishing.

Portrait of Kai Stanton, Technical Sales Specialist at SolvPro

Kai Stanton

Technical Sales Specialist

Kai Stanton serves as Technical Sales Specialist at SolvPro, bringing 17 years of hands-on construction industry experience to his role. Having worked as a project manager, salesperson, estimator, and installations expert, Kai understands exactly what service businesses need to run smoothly. At SolvPro, he acts as the critical bridge between end users and the engineering team, translating real-world operational challenges into smart, flexible software features. His deep familiarity with the SolvPro workflow makes him a go-to resource for clients seeking practical, grounded solutions. Outside of work, Kai enjoys spending time with his wife and two daughters, playing basketball, and volunteering in his community.

Portrait of Justin Pease, Product Manager at SolvPro

Justin Pease

Product Manager

Justin Pease is the Product Manager at SolvPro, bringing over 25 years of technology experience to the role, including 15+ years leading product and engineering teams at VC-backed startups. His career spans the development, support, and scaling of products ranging from user-friendly SaaS applications to powerful backend infrastructure systems. At SolvPro, Justin applies this deep expertise to simplify and streamline operations for service businesses, ensuring that every product decision is grounded in real user needs. He is committed to making complex workflows accessible and efficient for field service teams. Outside of work, Justin enjoys mountain biking, hiking Idaho's trails with his wife and two dogs, and volunteering in his community.

Portrait of Taylor SaBell, Senior Software Engineer at SolvPro

Taylor SaBell

Senior Software Engineer

Taylor SaBell is a Senior Software Engineer at Solvrix, the company behind SolvPro. His passion for technology began in childhood, and he was already working in software before his senior year of high school. Taylor brings a strong commitment to code quality, platform security, and user experience to every project he undertakes. His technical contributions help ensure that SolvPro remains a reliable, secure, and intuitive tool for service businesses across the country. Taylor's dedication to craftsmanship drives continuous improvement in the platform. Outside of work, he enjoys playing basketball, creating art, exploring history, and connecting with new people.

Portrait of Aishwarya Vellanki, UI/UX Designer at SolvPro

Aishwarya Vellanki

UI/UX Designer

Aishwarya Vellanki is the UI/UX Designer at SolvPro, specializing in making powerful systems intuitive and easy to use for everyday users. She brings a rare combination of design expertise and firsthand small business experience, giving her a genuine understanding of how the right tools can transform the way a business operates. At SolvPro, Aishwarya ensures that every interface is thoughtfully crafted to reduce friction and empower users from day one. Her work is central to SolvPro's commitment to simplicity without sacrificing capability. Outside of work, she experiments in the kitchen, plays pickleball, and embraces new experiences through international travel.

Portrait of Chase Seidel, Fullstack Developer at SolvPro

Chase Seidel

Fullstack Developer

Chase Seidel is a Fullstack Developer at SolvPro with a sharp eye for detail and a passion for building software that is both scalable and user-friendly. He works across the entire technology stack—architecting reliable backends and refining front-end interfaces—to ensure the platform performs seamlessly for service businesses in the field. Chase is continuously driven by curiosity and a commitment to improving workflows and elevating the overall user experience. His meticulous approach to development helps keep SolvPro robust, responsive, and ready for the demands of growing businesses. Outside the office, Chase stays active through volleyball, skiing, hiking, and regular gym sessions.

Portrait of Cristina Escot, Translator at SolvPro

Cristina Escot

Translator

Cristina Escot serves as Translator at SolvPro, playing a vital role in the platform's fully bilingual English and Spanish experience. Deeply connected to both languages and cultures, Cristina is passionate about bridging communication gaps that help service-based businesses thrive in diverse markets. Her work ensures that SolvPro's interface, documentation, and support resources are equally accessible and effective for English- and Spanish-speaking office staff and field crews alike. Cristina understands that language should never be a barrier to running a great business, and her contributions reflect that commitment every day.

Frequently Asked Questions

What does order management do?

Order management coordinates the lifecycle of a service order from the initial request through scheduling, assignment, completion, invoicing, and payment. It keeps job details, customer communication, notes, photos, materials, approvals, labor information, and billing connected. For service businesses, this creates clearer accountability between office and field teams and reduces the errors that occur when information is spread across separate systems.

What is OMS software used for?

How is service order management different from scheduling software?

Who benefits from service order management software?

Can service order management track job costs?

Can field crews update service orders from the job site?

Does service order management support invoicing and payments?

Can service order management support bilingual teams?

Ready To Organize Service Orders?

Talk with the SolvPro team about simplifying your field service workflow.

Take Control Of Service Orders

Tell us about your workflow and discover how SolvPro can connect scheduling, field operations, and billing.

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